Hi, I'm Gerard

I design and improve operational processes, combining consulting experience with automation tools to make workflows simple, efficient, and scalable.

Currently Process Lead at Amazon, improving quality in LLM training and evaluation, optimizing operations, and implementing improvements that scale across teams.

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Gerard Paba Estampa - Process Lead at Amazon

Amazon tool users

Automation Data Analysis

Annual cost savings at Amazon

Efficiency Process Optimization

Investment projects supported

Across Automotive, Food, and Chemical sectors

Cross-Functional Projects Strategy

Secured in funding (grants & loans)

Funding ROI

Experience

A journey through years of learning, executing, and achieving results

Process Lead

Amazon · Rufus & Alexa Shopping Barcelona · Mar 2025 – Present

Improving quality in the human feedback loop behind Amazon's LLM training. Designing LLM-as-a-Judge criteria and prompts, and leading Quality operations across international sites.

LLM Prompt Design LLM-as-a-Judge Process Design Cross-Functional Leadership

Logistics Analyst

Amazon · Operations Barcelona · Feb 2024 – Mar 2025

Improved efficiency and reduced operational costs by standardizing logistics flows across Amazon's Worldwide IXD network. Built automation tools adopted by 6,000+ users and 120+ sites.

Operational Efficiency Cost Reduction Process Automation Performance Analytics

Senior Associate

PwC España Barcelona · Sep 2021 – Feb 2024

Delivered large-scale strategic projects and public-funded programs across automotive, chemical, and food industries, coordinating multi-company teams and supporting senior stakeholders through structured execution.

Project Management Consortium Projects Stakeholder Relations Executive Reporting

Grants Consultant

FI Group Barcelona · Jul 2020 – Jul 2021

Supported SMEs and large companies in securing public funding for R&D projects, defining financing strategies, and coordinating documentation with public administration across multiple sectors.

Project Coordination Financial Analysis Funding Strategy Public Administration

Selected Work

Real impact through strategic execution and automation

Internal Metrics Automation Tool

Amazon · Fulfillment Network

Automation tool dashboard showing KPI metrics comparison

Situation

Amazon's IXD logistics centers worldwide lacked standardized, real-time access to operational KPIs, causing delays in decision-making and inconsistent reporting.

Task & Action

I designed and deployed an automation script providing instant access to key metrics. Delivered 70+ feature improvements based on user feedback, reaching 6,000+ users across 120+ sites worldwide.

Result

Up to 30 min saved per user/day

150,000+ hours saved annually (est.)

€4–5M annual cost savings

Data Visualization & Investigation Tool

Amazon · Alexa Shopping

Single-page investigation dashboard interface

Situation

Operational teams spent excessive time navigating multiple pages (20+ clicks) to investigate system issues, slowing down root cause analysis and resolution.

Task & Action

I built an internal tool centralizing all investigation data into a single-page view, eliminating context switching and improving platform usability.

Result

40% faster investigations

87.5% reduction in navigation time

Improved operational consistency

Strategic Advisory for Electric Mobility Program

PwC · PERTE VEC (EV industrial program)

PERTE VEC electric vehicle program announcement

Situation

Leading automotive OEMs needed governance models and public funding strategies to secure investment for Spain's electric vehicle transformation program (PERTE VEC).

Task & Action

Designed multi-stakeholder governance frameworks, prepared technical documentation for public funding applications, and presented strategic rationale to senior executives and public administration.

Result

€397M secured in public funding

€10,000M total investment

Industrial transformation for EV & battery production

Public references: Europa Press · El País · Expansión